We measure our success by the number of happy clients and referrals we receive.
Great communication throughout
Richard and Lisa were great to work with when we sold our bespoke property through ‘The Cooper Group’. Great communication throughout, reassurance when we needed it and a very collaborative approach worked wonders. Very happy with our sale and would recommend anyone selling to do it with the Cooper Group.
They are a great team
I met Richard at a random meeting and discovered he was in real estate. I was impressed with his manner and helpfulness and met with him and Lisa to list my property. They are a great team and kept me up to date with all developments. I would recommend them to sellers and actually already have!
We highly recommend Mr & Mrs Smith.
The Smiths exceeded our expectations as sales agents. Having transacted in property a number of times we have dealt with several companies and many estate agents. Before retiring I carried out customer service / sales to many companies in NZ, Australia, Ireland and the UK. I have always been disappointed in the quality / ability of real estate agents, but Richard and Lisa were tops in all areas.
Most importantly to us they demonstrated every step of the way total sincerity. It wasn’t the “standard” real estate speak / spin, they were genuine, and it showed. From the outset their property evaluation proved accurate, not over promised. Their marketing strategy was fully explained in layman terms and made good sense. Within days of the first open home, we have three offers with one considerably higher than their estimate. This obviously left us very happy.
The buyer proved very demanding on some issues, but Richard and Lisa had the skills and good nature to take the pressure off and guide us through by providing the same sincere help to the buyer. But at the end of the day it was very clear they were working for us.
I couldn’t recommend Mr & Mrs Smith highly enough.
Richard and Lisa gave realistic pricing advice and constantly kept me in the look. Their communication skills were excellent, and they helped reduce the stresses with selling my family home.
These guys have got me for life.
Lisa and Richard made the selling process a breeze. They were so helpful every step of the way. They had a keen buyer on their radar which meant it all happened quickly and easily, and for that I am very grateful. I would not hesitate to recommend Mr & Mrs Smith, in fact I can’t imagine working with another real estate agent again!
We would highly recommend their services!
We have recently sold our beloved home with Mr & Mrs Smith. This was a very emotional sale for us, and Richard and Lisa couldn’t have been more understanding of this. Their professionalism and honest communication was second to none. We are so grateful to them for their part in our journey.
We would highly recommend The Smiths without hesitation to anyone looking to buy or sell a property in the future.
We recently purchased a property in Nelson from overseas, which is difficult at the best of times. Lisa was very obliging when we asked for additional photos and extra information to help us in deciding if the property was right for us. We loved her communication style; nothing was ever a problem and we felt like she was honest with us throughout the whole experience.
Quite simply put, Mr & Mrs Smith are fabulous!
As buyers who were new to the NZ real estate process, we were put at ease immediately.
Richard & Lisa are professional, positive and honest but most importantly, they listened. After viewing properties that were not right for us, they showed us one that ticked all the boxes. As soon as we walked in we knew this was going to be our new home. They made sure we knew what the next steps were, who to contact and when to have things done by. They made the process incredibly easy.
For anyone searching for a real estate agent we would not hesitate to recommend Mr & Mrs Smith!
Mr & Mrs Smith have been wonderful to deal with.
Very friendly and open. We found Richard and Lisa to be super helpful and quick to respond to our questions and queries. We had to do everything remotely and they were always very accommodating. Thanks so much!
When we come to sell, I know who we will be calling……
We had been looking to buy in Nelson for years and on a whim flew down to view a couple of open homes. We ended up finding a property we loved. Lisa and Richard were so helpful in servicing our needs and requirements as out-of-town buyers. I think their secret ingredient is the fact they have personally bought and sold many times themselves from overseas and appreciate how frustrating it can be! They made it so easy and so stress free!
"Founded on happy clients and genuine referrals."
LOOKING TO SELL YOUR PROPERTY?
The Cooper Group provides a bespoke service specific to our clients’ requirements – where confidentiality, professionalism and demonstrated competence are as important as our valued added superior level of service.